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Cannot install MacOS Mojave using the App Store Link in this article

Error message: "This copy of the Install macOS Mojave application is damaged, and can‘t be used to install macOS."

MacBook Pro 15", OS X 10.11

Posted on Nov 13, 2019 3:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2019 11:24 AM

As the Author of this thread, you may need to delete the failed download

and try anew; perhaps try Safe mode startup, to see if there is some glitch?


• Use Safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


As part of troubleshooting you may also consider using macOS Recovery

& look into tools within that separate startup system to check/repair HDD.



8 replies
Question marked as Top-ranking reply

Nov 14, 2019 11:24 AM in response to mdr925

As the Author of this thread, you may need to delete the failed download

and try anew; perhaps try Safe mode startup, to see if there is some glitch?


• Use Safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


As part of troubleshooting you may also consider using macOS Recovery

& look into tools within that separate startup system to check/repair HDD.



Nov 13, 2019 3:25 PM in response to mdr925

Was the link within the macOS Mojave page online and hidden

so you had to click on other words to get it?

I see one within here:

Upgrade to macOS Mojave - Official Apple Support

https://support.apple.com/macos/mojave


And within that Get macOS Mojave from the App Store>

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12


Or was yours from a different link?

There were more than one; some are depreciated or only go to Catalina now.


Good luck & happy trails!🌞🌻


Cannot install MacOS Mojave using the App Store Link in this article

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