You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot install MacOS Mojave using the App Store Link in this article

Error message: "This copy of the Install macOS Mojave application is damaged, and can‘t be used to install macOS."

MacBook Pro 15", OS X 10.11

Posted on Nov 13, 2019 3:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2019 11:24 AM

As the Author of this thread, you may need to delete the failed download

and try anew; perhaps try Safe mode startup, to see if there is some glitch?


• Use Safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


As part of troubleshooting you may also consider using macOS Recovery

& look into tools within that separate startup system to check/repair HDD.



8 replies
Question marked as Top-ranking reply

Nov 14, 2019 11:24 AM in response to mdr925

As the Author of this thread, you may need to delete the failed download

and try anew; perhaps try Safe mode startup, to see if there is some glitch?


• Use Safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


As part of troubleshooting you may also consider using macOS Recovery

& look into tools within that separate startup system to check/repair HDD.



Nov 13, 2019 3:25 PM in response to mdr925

Was the link within the macOS Mojave page online and hidden

so you had to click on other words to get it?

I see one within here:

Upgrade to macOS Mojave - Official Apple Support

https://support.apple.com/macos/mojave


And within that Get macOS Mojave from the App Store>

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12


Or was yours from a different link?

There were more than one; some are depreciated or only go to Catalina now.


Good luck & happy trails!🌞🌻


Cannot install MacOS Mojave using the App Store Link in this article

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.