All emergency contacts now display as EMERGENCY

Question

Level 1

4 points

All emergency contacts now display as EMERGENCY

I added my wife and son as Emergency Contacts (iOS 13). Now both are simply displayed as EMERGENCY on messages, calls, etc. How do I get their names to show?

iPhone SE

Posted on Nov 13, 2019 3:35 PM

Reply

Answer 1

Joseph_S.

Community Specialist

Nov 18, 2019 6:09 AM in response to mycre

mycre,

Thanks for getting back to us and for verifying that information.

You can edit a contact on your iPhone by following the steps outlined here: Edit contacts on iPhone In addition, here's another article on how to manage your contacts: Manage and delete contacts on your iPhone, iPad, or iPod touch

Take care.

Reply

Answer 2

bryanr14

Community Specialist

Nov 23, 2019 1:38 PM in response to mycre

mycre,

Please reach out to Apple Support for further assistance:

Contact Apple Support

Thank you.

Reply

Answer 3

mycre Author

Level 1

4 points

Nov 17, 2019 10:29 AM in response to Joseph_S.

I do not want to change the emergency contact. I simply want that person's name to show up in messages, etc. - not just the word EMERGENCY. The basic reason is that I have two emergency contacts, and if their names don't show in daily use, I don't know which I'm communicating with. Pretty simple - you should be able to designate people as emergency contacts without changing their names!

Reply

Answer 4

mycre Author

Level 1

4 points

Nov 23, 2019 9:58 AM in response to Joseph_S.

Please carefully read my last post. I do not want to add, delete or manage contacts - just want the name to appear, not EMERGENCY.

Reply

Answer 5

Joseph_S.

Community Specialist

Nov 17, 2019 6:28 AM in response to mycre

Hi mycre,

Thanks for reaching out in Apple Support Communities. I understand you'd like to edit the emergency contacts on your iPhone, since it's displaying "EMERGENCY." I can help point you in the right direction.

First you'll want to open the Contacts app on your iPhone to verify the contact information for your emergency contacts is up to date. Then, you can edit the emergency contacts on your iPhone by going to Settings > Emergency SOS > tap on, "Edit Emergency Contacts in Health" > select Edit on the upper right corner > remove "Emergency" for one of your contacts and re-add the contact you'd like to add. Additional details of this information is outlined in the section that says, "Change your Emergency SOS settings" in this helpful article: Make emergency calls on iPhone

Kind regards.

Reply

All emergency contacts now display as EMERGENCY

Similar questions