App Store on 4th gen Apple TV

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Level 1

8 points

The App Store app is not showing up on my gen 4 Apple TV. We have done the restore and it still does not show up.

Apple TV 4, tvOS 10

Posted on Nov 13, 2019 3:53 PM

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Answer 1

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Community+ 2024

Level 10

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The App Store app cannot be removed, but can be made inaccessible through Restrictions.

The App Store app icon can have been moved (accidentally) to an unexpected location (e.g. in a folder).

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Answer 2

Level 10

143,610 points

Are you positive it is a 4th Generation Apple TV? Please look over Identify your Apple TV model at https://support.apple.com/en-us/HT200008

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Answer 3

Level 1

8 points

Yes it is an A1625.

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Answer 4

Level 1

8 points

Restrictions is turned off and there are no folders on it.

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