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Video error

Why am I getting video error and how to fix

iPhone 6s, iOS 13

Posted on Nov 13, 2019 4:12 PM

Top-ranking reply

Community Specialist

Posted on Nov 17, 2019 6:39 AM

Hi Plz_help_me_if_you_can,

It seems you're having some sort of video issue, and I want to help.

Can you tell me more about what's happening? Is this a video in Safari or in some other app?

Try forcing your troubled app to close and restart your iPhone:

Let me know if that helps.

Thanks for using the Apple Support Communities.

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