i can't get my apps to update
Yeah despite getting a blue dot, the apps aren't actually updating. This is easy to check in apps that have an about screen with a version number. I've actually watched what the device is doing if you do a update all. It will clean any apps that need it, then put them in "waiting". After a few seconds, it will give up and the app will lose the waiting text, but still be gray and finally get the blue dot. Meanwhile the App Store app may show a download progress circle, that never moves and reverts back to the update button. Tapping individual update buttons, appears to skip all that (or it's too fast to see).
This issue is affecting all devices on my account, even an old iPhone 5s and my Apple TV 4K.
For iPhones and iPads, the work around is to delete the app and download it from the store. If you don't want to lose data, you can offload the app and reinstall it (you might have to do that more than once if the app crashes on load after reinstalling). Both of these are a pain to do, especially if you have a lot of updates. Also there's no way to offload on the Mac or Apple TV.
Woah. It’s working now. After 3 hours on the phone. And it not working after they walked me through every setting and reset , I tried again 3 hours later. Now, updating. Don’t know what they did in their end but they did something.
You're right it's affecting all my devices linked to my AppleID as well. I can't update anything anywhere.
I have the exact same issue. As of two days ago, can't update any apps on 4 devices (iPhone, iPad, and 2 Macs).
Does anyone have a workaround?
Has anyone contacted Apple about this?
I am and it did, but that was a few months ago. I signed out of the sandbox account at least a month ago.
How did you sign out? I only have one Apple ID and I cannot get mine to stop showing it’s a sandbox account.
Tap you account ID under the Sandbox section and choose log out. I haven’t found a way to hide the sandbox settings, but it won’t list you as logged in.
it won’t help with this issue though.
I have the same problem. Apps will not update on iPhone and iPad Pro. Apple ID is listed as a sandbox account.
Mine is not listed as a sandbox account, but I can’t update...
It's happening to me, too. Apps won't update on either my iPad or my iMac. So it isn't the OS. It must be something to do with AppStore, AppleID, iTunes and/or iCloud.
Happening on my SE too
Hmmm
I have the exact same issue on 4 devices, and yes I have made a test in-app purchase in a TestFlight app.
I have no idea what test flight is. So it’s not that for me.
Wait a sec. I DID download Test Flight apparently at some point. It’s not currently on my phone.
Again, spent another hour plus on the phone. No they want me to restore my phone to it's factory settings. I'm.....not going to do that. I'm convinced that the problem is still on their end.
My apps won’t update
