app purchase fault?

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Level 1

8 points

Hello everyone

The problem is that I did the app purchase, and don't have a receipt

What do I have to do with that? I

The transaction was 09.11.2019 07:17:39

I have a confirmation from the bank

Thank you!

iPhone XR, iOS 12

Posted on Nov 14, 2019 6:27 AM

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Answer 1

Top-ranking reply

Level 10

103,861 points

Apple usually sends a email after a few days of the app purchase. go here - iTunes - Official Apple Support

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Answer 2

Level 10

103,861 points

Hi, open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)

photo 1 - tap the transaction

photo 2 - tap the amount

photo 3 - tap the link

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Answer 3

Level 1

8 points

The list of my latest transactions is too short to find the transaction i did before :(

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Answer 4

Level 1

8 points

thanks

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