Transfer to Homepod Not Working

Question

Transfer to Homepod Not Working

I have enabled transfer to HomePod in General, I have removed and re-added the HomePod both from my iPhone and my iCloud device, yet I still cannot get the iPhone to transfer what it's playing to the HomePod without going into the airplay and manually selecting the HomePod. Sometimes when I hold the iPhone over the HomePod, the HomePod will start playing totally different music, or if I click play on it, it will play totally different music. The only way I can have it play what my iPhone XR is playing, is to manually select it in Airplay.

What am I doing wrong? In Transfer to HomePod it says if I am listening to music on my iPhone I just need to hold it over my HomePod and it will start playing there. They are both updated. iPhone iOS 13.2.2 and HomePod ver 13.2.1 (most recent according to Home app). Attached is a screenshot of it showing the iPhone playing one song, while the HomePod (Glenn's Office) playing a totally different track/artist. Then there's a 3rd entry, which says. "Office" that's my wife's HomePod, which I can't seem to remove even though I have house sharing off.

Posted on Nov 14, 2019 11:42 AM

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Answer 1

turingtest2

Level 10

278,307 points

Nov 14, 2019 6:58 PM in response to Luminax-the-Chargekeeper

HomePod and iPhone both set up to use the same Apple ID? See Change settings for HomePod - Apple Support. If you ask "Hey Siri, who am I?" do you get a sensible reply?

tt2

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Answer 2

Waymen

Level 5

5,722 points

Nov 15, 2019 12:19 PM in response to Luminax-the-Chargekeeper

I suspect this is a problem with the iOS13.2.1 update. Many people are reporting problems with their HomePods after the update. It looks like HomePod 13.2 and 13.2.1 are complete disasters (at least for some users, I think it's a problem triggered by some kind of difference in the quality or behavior of the network connection). Network conditions that use to work on the HomePod (and that still work on the iPhone, iPad, and Apple TV) no longer work on the HomePod. It's definitely a software bug.

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Answer 3

Nov 21, 2019 10:56 AM in response to turingtest2

When I ask my iPhone who I am, it knows, when I ask my HomePod, it doesn't. Yes, I have voice recognition on on the HomePod, yes it's connected to the same apple account as my phone (and my Apple Music) and yes it's on the same wifi network. BTW, the faq you link must be out of date, as there is no option in HomePod settings to change what wireless network it is on.

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Answer 4

turingtest2

Level 10

278,307 points

Nov 14, 2019 6:20 PM in response to Luminax-the-Chargekeeper

Do you have a subscription to Apple Music?

tt2

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Answer 5

Nov 14, 2019 6:37 PM in response to turingtest2

Yes I have a subscription to Apple Music and was playing it on my iPhone. When I hold the iPhone over the HomePod, if anything, starts playing completely different music than the iPhone is playing.

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Answer 6

Nov 14, 2019 7:17 PM in response to turingtest2

Yes, same Apple ID. Wife had a HomePod as well and this feature is not working on hers either.

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Transfer to Homepod Not Working

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