I went to update my iPad and now it's frozen with a screen that shows a cable pointing toward iTunes. When I try to restore it says unable to do it.

Has anyone had this problem? If so, how did you resolve it?

iPad Pro, iOS 11

Posted on Nov 14, 2019 1:12 PM

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Posted on Nov 14, 2019 1:37 PM

Recovery mode read here If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Nov 14, 2019 1:37 PM in response to vincethecount

Recovery mode read here If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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I went to update my iPad and now it's frozen with a screen that shows a cable pointing toward iTunes. When I try to restore it says unable to do it.

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