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Level 1

4 points

Why does my iPhone 8 shut off randomly when the battery still has 20 to 30%

why does my iphone 8 shut off randomly when the battery still has 20 to 30%

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iPhone 8

Posted on Nov 14, 2019 2:57 PM

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Level 8

41,327 points

Posted on Nov 15, 2019 9:28 AM

Settings>Battery>Battery Health

What's listed for Maximum Capacity here?

If it's 80% or less, make an appointment at an Apple store for help. You likely need a new battery.

~Lyssa

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