You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Why does my iPhone 8 shut off randomly when the battery still has 20 to 30%

why does my iphone 8 shut off randomly when the battery still has 20 to 30%

[Re-Titled by Moderator]

iPhone 8

Posted on Nov 14, 2019 2:57 PM

Top-ranking reply

Level 8

41,381 points

Posted on Nov 15, 2019 9:28 AM

Settings>Battery>Battery Health

What's listed for Maximum Capacity here?

If it's 80% or less, make an appointment at an Apple store for help. You likely need a new battery.

~Lyssa

View in context

Similar questions