After selecting a channel on Hulu Live on my Apple TV the channel will buffer. I have to exit the channel to get it to stop buffering and then go back to that channel to get it to stop buffering. Sometimes this works and sometimes it does not. Sometimes I have to exit Hulu Live and come back in for it to work. I've deleted the Hulu Live App and reinstalled multiple times. Any suggestions?
Apple TV 4K, 13
Spoke with Hulu second level support over the weekend for over an hour. They logged into my ID on their Apple 4K TV. Said all was well. They said the speed at "my" Hulu app on my Apple TV dropped to 3.9Mb, even though the speed test app on the Apple TV had 935Mb down and 938Mb up. I asked what TCP\UDP ports Hulu Live was using, but they wouldn't or couldn't tell me. I wanted to make sure nothing was blocked on my end, especially with my router. Resetting the router seemed to work for about 20 minutes. They told me they were going to escalate this to see if anyone else was experiencing this issue. With little help from Hulu support and the fact they are increasing their billing by $10/month, I believe I must switch to something like Youtube TV which is much cheaper and has no issues on my network and devices.. But, I will get every penny's worth out of Hulu before I turn them off.
Hello,
It sounds like your network speeds are too slow for Hulu to sufficiently buffer while your content is playing.
This started before tvOS 13.2 upgrade. This is happening on 4K and prior Apple TV's. This needs to be resolved or I will have to switch providers. I am dumbfounded as to why there isn't more chatter on this issue as I have heard of multiple users with this issue.
Also, I have 1 Gb fiber and all speed tests indicate excellent connectivity and quality. The Apple TV is hardwired, not WiFi connected. Also happens on WiFi connected devices. I have removed and re-installed the app to no avail.
My internet is 100mbps. I view Amazon Prime 4K movies with no problems. I'm beginning to think it's an Hulu Live issue.
This has been happening to me also. I have a new line from pole to comcast router/modem. Yesterday I replaced the modem. Yesterday I also replaced the Apple TV 4K. Yesterday I bought the HDMI cable Apple recommends as it is designed to carry 8K data. My download speeds on an iMac, iPhoneX, Apple TV 4K, MacPro all show a speed hovering right around 350 Mbps and yet, Hulu says it is not their fault. So, why is Hulu having such severe buffering issues, to the point whenever a new show starts up I get caught up in buffering **** almost every hour a new program starts.
hulu live keeps buffering
