You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: FeatureJ
FeatureJ Author
User level: Level 1
5 points

Green search magnifying glass icon

I keep getting this search engine trying to load in my safari when i first launch safari. It completely slows down my safari and sometimes even locks it down to the point where i have to restart the whole computer. It always has the same Icon but each time i delete it from my applications and delete from my trash, it reloads under a different extension (search engine) name and does this all over again. I spoke with apple and had my safari reloaded from scratch but this virus still manages to infect my safari search engine. I keep deleting it but it keeps finding its way back.


Please help with any information regarding this extension virus.

I have uploaded a photo of what one of the virus extensions look like on my end.


HELP..


Posted on Nov 14, 2019 5:43 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,669 points

Posted on Nov 14, 2019 6:40 PM

You may  have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.


Malwarebytes Anti-Malware for Mac      10.10 and later


Malwarebytes uninstall

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,669 points

Nov 14, 2019 6:40 PM in response to FeatureJ

You may  have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.


Malwarebytes Anti-Malware for Mac      10.10 and later


Malwarebytes uninstall

Reply

Green search magnifying glass icon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up