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When I use the File Browse from my iPad, and try to search for documents, it doesn’t work

I also use OneDrive. When I go to a folder in OneDrive and do a search, it never works. I can see my documents, but the search doesn’t find anything.


Marty

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Nov 15, 2019 7:17 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2019 3:33 PM

Hello,


Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

5 replies

Nov 16, 2019 9:13 AM in response to QuickPost

This seems rather dramatic. Why do you think this will fix the problem? I don’t want to loose my settings and I don’t want to re-add my credit cards to Apple Pay. I’ve attached 2 photos to show you the problem. It seems like a problem that needs to be fixed, and I don’t want to reset my settings unless I understand why this might help.

When I use the File Browse from my iPad, and try to search for documents, it doesn’t work

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