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Homekit and Philips Hue

I get the follow message when giving 'Siri' a lighting command. All I currently have is a Philips Hue bridge and a few bulbs and a light strip. If I open my phone and close it, it works fine. But if it's been no touched for awhile and I say "Het Siri, turn on bedroom lights" I get this message on my phone. Any help would be great.


iPhone XR, iOS 13

Posted on Nov 15, 2019 7:47 AM

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Question marked as Top-ranking reply

Posted on Nov 18, 2019 12:27 PM

Hello GAR2003,


Welcome to Apple Support Communities. It sounds like you're having trouble with a passcode prompt when trying to use HomeKit to control your lights. I'd be happy to share information that may help.


You'll want to navigate to Home Control in Settings > Face ID and Passcode > Home Control. If Home Control is not enabled, go ahead and enable it and test the issue.


I hope that helps.


Take care.

3 replies
Question marked as Top-ranking reply

Nov 18, 2019 12:27 PM in response to GAR2003

Hello GAR2003,


Welcome to Apple Support Communities. It sounds like you're having trouble with a passcode prompt when trying to use HomeKit to control your lights. I'd be happy to share information that may help.


You'll want to navigate to Home Control in Settings > Face ID and Passcode > Home Control. If Home Control is not enabled, go ahead and enable it and test the issue.


I hope that helps.


Take care.

Homekit and Philips Hue

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