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Screen scratch

My iPhone is only two days old and there’s huge scratch on it. I used it very very carefully, scratch came from nowhere. I’m so disappointed. I still have iPhone 5 and iPhone 7, but there’s no scratches on the screen and I never put screen protection on it!


[Edited by Moderator]

iPhone 11 Pro Max, iOS 13

Posted on Nov 15, 2019 10:05 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2019 2:51 PM

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/service/screen-replacement - includes pricing (note, third party AASP may set their own prices).


Me, I'd just live with it.

1 reply
Question marked as Top-ranking reply

Nov 15, 2019 2:51 PM in response to LizaDwivedi

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/service/screen-replacement - includes pricing (note, third party AASP may set their own prices).


Me, I'd just live with it.

Screen scratch

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