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My phone is not even a month old and has already scratches on the screen simply from the use.
I never dropped it nor smeared on something abrasive that I can recall.
It is very disappointing given it's a 1K phone.
iPhone 11 Pro
I spent $800 out the door for an iPhone 11. Two days later a scratch appeared out of the blue. Big enough to see it and feel it. This phone never fell, I never placed it screen down, and never put anything else in my pocket. I’m going to be calling Apple today. If I don’t like what they say, then my services from Apple will be canceled.
I’m done playing these games.
I spent $800 out the door for an iPhone 11. Two days later a scratch appeared out of the blue. Big enough to see it and feel it. This phone never fell, I never placed it screen down, and never put anything else in my pocket. I’m going to be calling Apple today. If I don’t like what they say, then my services from Apple will be canceled.
I’m done playing these games.
@QuickTimeKirk.
customer support in my country admitted that they know about the problems.
and I can feel that the iPhone 11 must have a much weaker screen than older units.
had iPhones from 3s and never got a scratch before.
on the 11 I got MANY scratches after 2 months.
dont you think they will help?
Put it in a case and slap a cover on it.
It's not a game.
Cosmetic damage is not covered by the standard warranty so you will be disappointed by Apple's reply.
Somebody should acknowledge this and solve it.
insane that the don’t do anything as per the macbook pro faulty keyboard.
simply no fvcks given
Nope.
A faulty or defective screen is covered.
Scratches on the screen
