I have a problem

I have a problem with the iPhone se device, there are appeals 100934417110 and only promises from the support service that the issue is solved, but no . From the very first day of using the iPhone, there were problems with communication and in General a lot of problems, under the warranty I changed the device twice, then just reinstalled the software completely. two days before the end, they refused to accept everything at all, tell me how you can contact the company directly? I am from Russia and here only support and it seems that they have the task of politely pretending that they are trying to help

I have a problem with the iPhone se device, there are appeals 100934417110 and only promises from the support service that the issue is solved, but no . From the very first day of using the iPhone, there were problems with communication and in General a lot of problems, under the warranty I changed the device twice, then just reinstalled the software completely. two days before the end, they refused to accept everything at all, tell me how you can contact the company directly? I am from Russia and here only support and it seems that they have the task of politely pretending that they are trying to help

Thanks friend