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Hi , I have a problem . I want to Request a refund for apps mistakenly purchased programs

Hi , I have a problem . I want to request a refund for apps mistakenly purchased programs. It was «Pics Art photo» App which was bought on November 12, and «Videleap» App which was bought on November 15. I don’t know how the program subscription was confirmed. It happened without  my consent. 
I have assumptions that  little son of my  cousin played with my phone and knowing my id bought aplications .I apologize for this situation and ask you to help arrange the refund. Thank you. With respect, Julia. 


Posted on Nov 15, 2019 1:27 PM

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Question marked as Top-ranking reply

Posted on Nov 15, 2019 1:48 PM

This is a user-to-user forum. No one here can give you a refund.


See these instructions:

Request a refund for apps or content that you bought from Apple - Apple Support

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Hi , I have a problem . I want to Request a refund for apps mistakenly purchased programs

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