Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wierd Phone call from Apple.com

I received a call from Apple.com Ph# 1-800-***-****. The call was a recording saying my account has been breached and to dial 1 to resolve. I hung up right away. I wanted to confirm if there was a breach on my Apple.com account.


[Edited by Moderator]

iPhone XS Max, iOS 13

Posted on Nov 15, 2019 5:58 PM

Reply
Question marked as Best reply

Posted on Nov 15, 2019 6:01 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

10 replies
Question marked as Best reply

Nov 15, 2019 6:01 PM in response to Hooluana808

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Wierd Phone call from Apple.com

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.