The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am trading in my iPad. I have cleared and erased it. It is now back at the Hello screen. Do I leave it there for shipping or is there something else I need to do? Thank you.
iPad Air 2 Wi-Fi
If you've done the following, that's all there is to do: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Make sure you take pictures of the screen and back so you can prove the condition of the device if necessary and also make sure you insure the package for the full value and get a receipt when you give the package to the shipper.
I am trading in my iPad. I have cleared and erased it. It is now back at the Hello screen. Do I leave it there for shipping or is there something else I need to do? Thank you.
