I will be sending my iPad (trade-in); how do I erase the iPad before I ship it?
I will be trading-in my iPad, how to I erase the iPad before I ship it?
iPad, iOS 9
Question marked as
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Question marked as
4 replies
Here is how to erase-
Go to Settings- General- Scroll down to Reset- Erase All Content and Settings.
All information will be permanently deleted from your device.
Herons_Tiger wrote:
Here is how to erase-
Go to Settings- General- Scroll down to Reset- Erase All Content and Settings.
All information will be permanently deleted from your device.
Entirely missing the point of necessary steps to correctly prepare the iPad for Trade-in - more specifically, removal of the Activation Lock. If the Activation Lock is not removed, the trade-in will be rejected.
I will be sending my iPad (trade-in); how do I erase the iPad before I ship it?