How long does it take to receive a refund?

I requested a refund for an in-app purchase that I did not do. Apple approved the refund but it’s been almost 5 business days and I still haven’t received the money into my PayPal account. Can anyone tell me how long this might take until money is deposited back into my PayPal account?

iPhone 7, iOS 13

Posted on Nov 17, 2019 12:01 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2019 1:14 PM

Hi Chuckster808,


Thank you for using the Apple Support Communities! I understand you requested a refund, but you are not seeing it reflected back to your account yet. I'd like to provide you guidance.


Request a refund for apps or content that you bought from Apple - Apple Support. Apple releases the funds the day the refund is approved. Since your refund was approved, but you do not see the refund reflecting back to your statement, you should speak with your financial institution to discuss how long it may take to reflect in your account.


If you wish to discuss your refund in more detail, you can speak with Apple Support: Contact - Official Apple Support.


Thanks for your post.



Take care.

1 reply
Question marked as Top-ranking reply

Nov 19, 2019 1:14 PM in response to Chuckster808

Hi Chuckster808,


Thank you for using the Apple Support Communities! I understand you requested a refund, but you are not seeing it reflected back to your account yet. I'd like to provide you guidance.


Request a refund for apps or content that you bought from Apple - Apple Support. Apple releases the funds the day the refund is approved. Since your refund was approved, but you do not see the refund reflecting back to your statement, you should speak with your financial institution to discuss how long it may take to reflect in your account.


If you wish to discuss your refund in more detail, you can speak with Apple Support: Contact - Official Apple Support.


Thanks for your post.



Take care.

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How long does it take to receive a refund?

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