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Itunes not displaying any of the movies Artwork .. Just adverts and Grey rectangles

ITUNES 12.10.2.3 on HP Spectre 13 Win10


The problem is pretty simple, After the last update to the I tunes above ... My itunes fails to display any movie / Episode artwork .. see attached picture .. any advice anyone?

Windows, Windows 10

Posted on Nov 17, 2019 10:18 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2019 7:24 AM

I finally have found the solution for this problem.

The issue is related to the windows magnification factor on PC's with 4K screens or higher resolution

I sorted the problem by

1) Get into windows display settings,

2) Change the magnification and get into the advances setting and disable the setting that lets windows fix apps automatically.

3) restart the computer and behold --> back to normal

1 reply
Question marked as Top-ranking reply

Dec 16, 2019 7:24 AM in response to bassamfromstockton on tees

I finally have found the solution for this problem.

The issue is related to the windows magnification factor on PC's with 4K screens or higher resolution

I sorted the problem by

1) Get into windows display settings,

2) Change the magnification and get into the advances setting and disable the setting that lets windows fix apps automatically.

3) restart the computer and behold --> back to normal

Itunes not displaying any of the movies Artwork .. Just adverts and Grey rectangles

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