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Emojis missing from message keyboard

While using messages I am unable to locate my emojis. I have my English keyboard and my Bitmoji keyboard. The emoji keyboard shows in keyboard settings but I'm unable to locate my regular emojis while in messaging. Does anyone know how to fix it?


iPhone 8 Plus

Posted on Nov 17, 2019 12:14 PM

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Question marked as Top-ranking reply

Posted on Nov 20, 2019 7:43 AM

Hello, RQe.


Welcome to Apple Support Communities.


From what I understand is that you're missing your emoji keyboard. I'd be glad to help. Have you tried removing the bitmoji keyboard to see if the emoji one comes back? Use emoji on your iPhone, iPad, and iPod touch


"Tap the text field, then tap  or . . This should pop up with bitmoji or emoji".


If you haven't done so already, restart your iPhone. Sometimes a restart can help resolve issues. Also, are you using one handed keyboard? If so, can you turn this off to see if it appears?


Keep me updated.


Cheers!

1 reply
Question marked as Top-ranking reply

Nov 20, 2019 7:43 AM in response to RQe

Hello, RQe.


Welcome to Apple Support Communities.


From what I understand is that you're missing your emoji keyboard. I'd be glad to help. Have you tried removing the bitmoji keyboard to see if the emoji one comes back? Use emoji on your iPhone, iPad, and iPod touch


"Tap the text field, then tap  or . . This should pop up with bitmoji or emoji".


If you haven't done so already, restart your iPhone. Sometimes a restart can help resolve issues. Also, are you using one handed keyboard? If so, can you turn this off to see if it appears?


Keep me updated.


Cheers!

Emojis missing from message keyboard

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