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Apple balance

Why am I unable to access the balance in my Apple ID to purchase an app for my son??

iPad Air 2, iOS 13

Posted on Nov 17, 2019 2:16 PM

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Question marked as Top-ranking reply

Posted on Nov 17, 2019 2:29 PM

Are you trying to gift an app? Gifts cannot be purchased with personal balance, only with a payment method such as a credit card.


Send App Store & iTunes Gifts via email - http://support.apple.com/HT201783

"Gifts are charged to the payment method that you have on file for your Apple ID, even if you have a credit balance available. You can't buy a gift with credit."

3 replies
Question marked as Top-ranking reply

Nov 17, 2019 2:29 PM in response to Whatgrrrrrrrrrrrrrrrrrrr

Are you trying to gift an app? Gifts cannot be purchased with personal balance, only with a payment method such as a credit card.


Send App Store & iTunes Gifts via email - http://support.apple.com/HT201783

"Gifts are charged to the payment method that you have on file for your Apple ID, even if you have a credit balance available. You can't buy a gift with credit."

Apple balance

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