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writerhoward Author

Level 1

17 points

iPad's Files app not showing connected flash drive

I attached one of my SanDisk flash drives, which works fine on my MacBook Pro, to my 9.7" iPad 6th generation running iPad OS 13 (latest version). My flash drive is connected to my iPad via a Mophie Mini external battery, which is fully charged, and an Apple Lightning to USB 3 Camera Adapter.

I have tested the Camera Adapter separately and it works fine.

The problem is that on my iPad the Files app is not showing the flash drive.

I have checked all the connections and they seem fine.

Anyone have any ideas about what I need to do get my flash drive to appear on the Files app?

iPad (6th gen) WiFi

Posted on Nov 17, 2019 2:48 PM

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writerhoward Author

Level 1

17 points

Posted on Nov 17, 2019 4:23 PM

MichelPM,

When I connected the Lightning to USB-C camera adapter to my iPad's power adapter, which was plugged into a power outlet on my wall, it worked.

Previously, I had also tried to get it to work with an Anker PowerCore 10400, and that did not work either.

Any idea which commonly used power bank might work with it?

Howard

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writerhoward Author

Level 1

17 points

Nov 17, 2019 4:23 PM in response to MichelPM

MichelPM,

When I connected the Lightning to USB-C camera adapter to my iPad's power adapter, which was plugged into a power outlet on my wall, it worked.

Previously, I had also tried to get it to work with an Anker PowerCore 10400, and that did not work either.

Any idea which commonly used power bank might work with it?

Howard

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Level 10

81,278 points

Nov 17, 2019 3:50 PM in response to QuickPost

Maybe the mophie power bank isn't powerful enough.

Try connecting power to the Lightning to USB-C camera adapter using your charge cable and the Apple power/charge block plugged into a power main.

There are portable, rechargeable power bank makers that offer much more powerful power banks.

The Mophie one you have may simply NOT be powerful enough.

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Level 10

103,365 points

Nov 17, 2019 3:13 PM in response to writerhoward

Hello,

Let's take the Mophie out of the equation, try connecting the USB drive directly to iPad using Apple's Lightning to USB 3 Adapter.

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writerhoward Author

Level 1

17 points

Nov 17, 2019 4:13 PM in response to QuickPost

zmclearan,

When I did that I got this message: "Cannot Use Accessory": Cruzer Glide: This accessory requires too much power.

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Level 10

81,278 points

Nov 17, 2019 4:16 PM in response to writerhoward

Plug mains power into the adapter, as I already suggested.

Your Mophie charge/power bank is probably NOT powerful enough to use for this use.

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Level 10

81,278 points

Nov 17, 2019 4:31 PM in response to writerhoward

writerhoward wrote:

Any idea which commonly used power bank might work with it?

Howard

No.

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iPad's Files app not showing connected flash drive

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