Trying to connect my old IPAD and somehow ICLOUD is different

Question

Level 1

13 points

Trying to connect my old IPAD and somehow ICLOUD is different

This IPAD is several years old and back then I had a different email account and password.

Then we got new phones and in that time I changed email accounts and passwords.

Yesterday I tried to sign in with this IPAD and somehow it has the old email account and wants me to sign in that way. I have tried all passwords that I MIGHT have used back then and can't get in.

How could I end up with two different icloud accounts
How can I get into this old IPAD since I no longer have that email or access to it?

I even tried to reset the entire system and of course it wants the password.

Whats really weird is that when I am asking this question it says what device is this about

and my Ipad shows there.

iPad 2, 9

Posted on Nov 18, 2019 9:22 AM

Reply

Answer 1

QuickPost

Level 10

103,455 points

Nov 18, 2019 12:42 PM in response to dieselgal

Hello,

The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. Since this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad. There is no way around this.

Activation Lock

Reply

Answer 2

QuickPost

Level 10

103,455 points

Nov 18, 2019 3:17 PM in response to dieselgal

Hello,

You will need access to the Apple ID the iPad is logged in with otherwise it will inevitably lead to Activation Lock rendering your iPad useless.

Reply

Answer 3

dieselgal Author

Level 1

13 points

Nov 18, 2019 12:41 PM in response to QuickPost

That's the problem here. I don't have the password or the old email account anymore. In some ways it shows everything is tied together but on the Ipad and go to settings then to icloud it still shows the old email address. Also over to the right where it says my name and email address along with my avatar and picture it still shows the old email address.

Reply

Answer 4

dieselgal Author

Level 1

13 points

Nov 18, 2019 1:02 PM in response to QuickPost

I can access everything on my Ipad, I can access the web, look at my pictures etc. I just can't get rid of the old email address that shows up when I sign into settings that shows my icloud acct to be a 6 year old email address.

Reply

Answer 5

QuickPost

Level 10

103,455 points

Nov 18, 2019 10:04 AM in response to dieselgal

Hello,

This sounds like it is related to Two-Factor Authentication. You will need to generate a secure code and type it after your password. Example: password123456

Two-Factor Authentication

Reply

Answer 6

dieselgal Author

Level 1

13 points

Nov 18, 2019 1:03 PM in response to dieselgal

Thanks for the help and I meant to say that earlier.

Reply

Trying to connect my old IPAD and somehow ICLOUD is different

Similar questions