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I had ICloud account with old email address changed email account and changed iCloud ID to new email. I have purchased a new iPad and this wants old email ID password etc. I have tried reset message is unrecognised ID ? I am unable to move pass this to finish set up of new iPad. Any suggestions would be great.
Did you create and use a new AppleID when you changed email addresses (not good) - or did you instead update your existing AppleID account (the correct procedure) to reflect the change to your primary email address - and by extension, your AppleID username?
These are the procedures related to AppleID - including those necessary for a change of primary email address:
https://support.apple.com/en-us/HT202667
https://support.apple.com/en-us/HT204071
More information about Activation Locks:
Did you create and use a new AppleID when you changed email addresses (not good) - or did you instead update your existing AppleID account (the correct procedure) to reflect the change to your primary email address - and by extension, your AppleID username?
These are the procedures related to AppleID - including those necessary for a change of primary email address:
https://support.apple.com/en-us/HT202667
https://support.apple.com/en-us/HT204071
More information about Activation Locks:
Cannot set up new IPad with iCloud
