Can not create new iCloud email address
I am trying to turn on iCloud email on my iPad Air 2, which requires creating an @icloud.com email account. I get an error message (repeatedly) of “Problem Turning on Email, There was a problem turning on your email, try again”. Can not find solution via web search.
on my iPhone 8+, after selecting “Done”, it doesn’t create an iCloud email address but resets back to the iCloud main page (with the tog switches for iCloud).
Any constructive feedback would be appreciated.
iPad Air 2 Wi-Fi