Airpods Pro keep falling out of my ears!

I just got Airpods Pro and they will not stay in my ears for more than a minute or so. I feel them start creeping and I know I have only a second or two before they seem to jump out of my ear as if they were being repelled or something. I have tried every size tip and they all do the same thing. I never had any problems with my old Airpods so this is strange to me. If I don't find a fix I'm going to have to return them as they are basically unusable. Anyone else have this problem? Any suggestions?


iPhone 11 Pro Max

Posted on Nov 18, 2019 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2020 8:04 PM

I was having the same problem and started searching for solutions because I’m outside of my window to return my AirPods Pro. I found a suggestion to wear them upside down, at about the 2:00 position. I tried it and it immediately worked. I did a seal test and it had a seal. Didn’t fall out. I made a call on the phone and on FaceTime and was heard perfectly. It does look silly, but they didn’t fall out. Here’s a photo for reference.

1,046 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpods Pro keep falling out of my ears!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.