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I have a charge from Apple that should not have been made I’d like to request a refund

I checked my bank account and it is showing that $15.89 was taken out for music, the day before a payment of 10.59 was taken out. I’d like my refund for the $15.89 since I have indeed already paid it once.

iPhone XR, iOS 12

Posted on Nov 19, 2019 5:16 AM

Reply
1 reply

Nov 21, 2019 8:03 PM in response to Casieleigh08

Hey Casieleigh08,


Thank you for using Apple Support Communities!


I understand from your post that you're wanting to look into an unfamiliar charge on your account from Apple. I'd be happy to help out.


First, I'd like for you to check out the steps here:


If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If you're still having issues and need to ask for a refund, use the article below:


Request a refund for apps or content that you bought from Apple - Apple Support


Cheers!

I have a charge from Apple that should not have been made I’d like to request a refund

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