Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I request a refund for unknown charges on my Apple account?

On Saturday almost $80. Was taken out of my account, you guys charge 45 debits $10. 70 and then one for $26.00

i checked my purchases and cannot understand why please provide refund, assp



[Re-Titled by Moderator]


iPhone 14 Plus, iOS 16

Posted on Mar 14, 2023 3:43 PM

Reply
Question marked as Best reply

Posted on Mar 16, 2023 6:10 AM

Hello again ~ You or your grandson will need to ask for refunds here…


Request a refund for apps or content that you bought from Apple - Apple Support


Also contact Apple if need be. Refunds are not always guaranteed.


Contact Apple for support and service


~Katana-San~


8 replies

Mar 16, 2023 8:27 AM in response to Myphone2023

Click ▶︎ Request a Refund.


The timing of refunds often appear rather confusing.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

Mar 16, 2023 2:04 AM in response to Katana-San

I figured what the problem is, my grandson purchasing from his phone, I forgot or did not realize that my debit card was still linked to his phone, I need all those transactions refunded, because they have caused my account to run negative, and I’ve collected bank fees, I cannot see his purchases from my phone. Please help me

this was a mistake

How can I request a refund for unknown charges on my Apple account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.