Used battery reads Cycle Count: 0

I broke my mid-2014 15" MacBook Pro screen but the computer itself still worked as I would just hook it up to my TV if I really needed to use it. Ended up brining it to a technician and instead of fixing the screen (long story) he ended up just copying information from the broken macbook and transferring it to a working one. Fast forward a year or so and I finally got my screen replaced, powered it up for the first time and now my battery is completely shot. I don't know if it's the actual battery that's messed up or something within the logic board. How can I know for sure? Could it have something to do with data copying or the screen repair (two different places)? Also wondering why it's at a cycle count: zero (0) since I've been using it for years. Any ideas? Thank you so much for your help.


Posted on Nov 19, 2019 11:51 AM

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Nov 19, 2019 12:00 PM in response to TerryBruns187

The computer has a Micro-controller called the System Management Controller SMC.

The power adapter has a micro-controller of its own.

The Battery has a micro-controller of its own, which maintains the number of charge cycles and supervises charging.


An SMC Reset should get them all on the same page:


How to reset the System Management Controller (SMC) on your Mac - Apple Support


follow which side of the keyboard the noted keys are on, not just their labels. Your battery is not considered removable.

Nov 19, 2019 12:04 PM in response to TerryBruns187

It isn’t the “cycle count” part that you should be worried about, it is the “condition”. It says “Replace Now”. You should do as instructed. You don’t want to take a chance with Lithium batteries. They can explode and catch fire.


Apple offers flat-rate battery service for your machine. See this document: https://support.apple.com/mac/repair/service

Nov 19, 2019 10:04 PM in response to TerryBruns187

Lithium batteries can become damaged when they are left completely discharged for any length of time. When storing a Lithium battery you should make sure it always has a 30%-50% charge to keep the battery healthy which means you need to charge it periodically.


See the section "Store it half-charged when you store it long term":

https://www.apple.com/batteries/maximizing-performance/

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Used battery reads Cycle Count: 0

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