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eqv73 Author

Level 1

4 points

Double Letters and Skipping

I'm experiencing problems with double letters and repeating letter sequences when I'm typing. I have shut off the key repeat feature on the keyboard to no avail. I've had this 2019 MacBook for a few months and it is a sudden issue. Not sure if it's a hardware or OS issue. Any suggestions?

MacBook Pro 15”, macOS 10.15

Posted on Nov 19, 2019 7:30 PM

Top-ranking reply

kaz-k

Level 9

50,166 points

Posted on Nov 19, 2019 8:02 PM

Hi,

Resetting SMC as well as NVRAM could solve the issue.

https://support.https://locate.apple.com

https://support.apple.com/en-us/HT204063

Or try to boot in Safe mode to isolate software related issues with your Mac. If it doesn't help, run Apple Diagnostics if it reports something.

https://support.apple.com/en-us/HT201262

https://support.apple.com/en-us/HT202731

If they don't help, you'd better contact Apple support or make Genius Bar reservation or take your MacBook Pro to Apple authorized service provider to check it up.

https://support.apple.com/en-us/HT201232#asia

https://www.apple.com/retail/geniusbar/

https://locate.apple.com

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Double Letters and Skipping

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