iPhone 5C will not boot. Restore attempts give error code 2015

Question

Phone will not boot and displays slowly flashing apple icon. Will not reset using power+home buttons.

After attempting restore using 3 different macs with no luck I still get error code 2015 when restore attempts to access the phone.

iPhone 5c, iOS 10

Posted on Nov 20, 2019 11:10 AM

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Answer 1

Level 10

198,708 points

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Answer 2

Yes, that error code is not listed on the support page but it is a common problem when you do a search. The only suggestions I have seen are.

Take it to the store for repair.
Use PurpleRestore (I prefer not to go that route)
Recycle the phone. (Really! It is a travel phone that worked fine a couple of months ago.)

iTunes will find the phone but can't restore or update it.

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