Level 1

43 points

Apple Notes Blank

Sometimes when I go to my notes on my phone, the contents of my notes have disappeared. The only way I have been able to get them back is by going to my notes on my computer and editing the note where the content shows up.

To be clear - is it not a login issue. I am logged in to all of my accounts and I am able to see my notes. The title of the note is there, the subtext is there, but when I click the note, it is blank. Oddly enough, it will let me write in the note but with "invisible ink" so I don't see anything when I am typing, but if I leave the note, I can see gibberish in the subtext. See photos below.

So that image shows what I see even if I'm writing (of course there is a keyboard below). The second image shows what shows up after I write something, but if I click the note, I see nothing! Very frustrating when I need the content of a note when I only have my phone. I am not having this problem with my computer. Sometimes if I close out of notes, it lets me see what I'm writing again, but I still can't access the data on a note that is blanked out on my phone until I open it and edit it on my computer and they resync... its a confusing problem, I hope I have explained it clearly but if you need clarification just let me know.

I just got a brand new iPhone XR. Please help!

iPhone XR

Posted on Nov 20, 2019 2:29 PM

Top-ranking reply

pincushion285

Level 1

13 points

Posted on Feb 2, 2021 9:33 AM

Hi was just on to Apple support

They sent this link, have a read and if it sorts

“our notes problem”

Can you please report back if it works cheers

I have a feeling it is to do with Icloud, do you all use Icloud? if you go to notes and the note you want is not there

click on folder on top left hand corner and go to notes in i cloud and see if the note you want works there.

Tell us if you find this is ok! or this below is the link they sent

https://support.apple.com/en-gb/HT209254

Cheers Jade

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95 replies

Aug 18, 2020 10:00 AM in response to Helenesweiss

august 18

glad i'm not the only one having this issue --- I thought I was going crazy, and then of course I wonder, What am I doing wrong??

this needs to be fixed.

kathy

Aug 26, 2020 5:02 AM in response to Cecew2061

I have iPhone 11 now but is also happened with my previous version which was a 7+.

Aug 26, 2020 5:17 AM in response to Ninaxtina1

Helpful

Azflea

Level 1

4 points

Sep 1, 2020 1:50 PM in response to jeanettefromlivermore

I have same problem that all of these comments are addressing. The notes on my IPad and IPhone XR just randomly disappear. It’s always frustrating. Eventually, they will reappear.

Sep 6, 2020 10:46 PM in response to Ninaxtina1

Exactly the same issue happened all the time on my phone. Iphone 7 / IOS 13.6.1

Oct 20, 2020 2:06 PM in response to myles201

Just tried your suggestion. We’ll see if it helps me.

Oct 23, 2020 12:15 AM in response to jeanettefromlivermore

This happens to me too!

dickie16

Level 1

12 points

Dec 11, 2020 5:06 AM in response to pincushion285

I get the same on my IPhone 7, IPhone X & my new IPad Pro and it is frustrating as this started over a year ago on the phones

ting19

Level 1

4 points

Dec 11, 2020 8:25 AM in response to pincushion285

This seems to be an intermittent problem that Apple doesn’t really know or care about. But needs to be fixed.

MCRIII

Level 1

8 points

Dec 30, 2020 12:42 AM in response to -_Will_-

It just happened again on my Iphone 11 this morning and all the contents are not back yet though I can see the Subjects. I hope Apple is reading this.

Jan 16, 2021 9:26 AM in response to 1Steph

Very, very, very, very frustrating.

I’M sick of it, too!

This is now 2021 and I had this issue with me legacy SE. And now, with my new iPhone!

Time to check out android!

Jan 30, 2021 7:06 AM in response to ChrisCard

Just happened to me . Can see the list of notes and one line but when I click on the note note is blank.

can type a new note but cannot see what I am writing .

please fix

vashypoo

Level 1

9 points

May 3, 2020 6:39 AM in response to Ninaxtina1

hey everybody - i just updated my laptop from El Capitan (10.11) to Catalina (10.15) and logged into my iCloud + Google accounts. it seems like my gmail notes are now synced with my phone. when i made a new note in the Notes app on my laptop via my gmail account, it showed up on my phone almost immediately, and vice versa.

NOW, however, my iCloud notes aren't syncing on my laptop, hahaha. just the spinning loading icon next to the iCloud folder, but no notes, even though i have three in there on my phone and it worked fine on my macbook prior to the update. for me this isn't an issue as all my important stuff is in gmail and i was just using the iCloud notes as a quick fix, so... i dunno. try updating and maybe that will help!

May 11, 2020 2:18 AM in response to Ninaxtina1

I’ve had my phone for approx 4 days. Have added and edited notes until this morning I opened up a note and started typing up my Dream went back in to edit it and not one note will open up anymore. I came here and saw others are having this problem. I can’t lose Access to my notes. This is crucial. Please tell me someone is working on a fix.

Dec 11, 2020 12:48 AM in response to Ninaxtina1

Content of notes just disappeared while using the same this morning on iPhone X. As suggested above tried after the rebooting of device but no luck. Notes name is the same but no content are seen. Tried logging on iCloud from my Windows computer as well. I can see the note there with the same name and when tried opening with the known password it did not work as a password incorrect pop-up, in spite of the correct password. It's quite annoying for having loss of all collective data of years for fault of mine. Can someone help in this to restore back the data.

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Apple Notes Blank