Order return question

Hello, If I order airpods pro online and decide to return them within 14 days will I be able to get a full refund?

Posted on Nov 20, 2019 8:55 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2019 9:32 PM

Yes. Returns & Refunds - Shopping Help - Apple

"Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple: 

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it."



5 replies
Question marked as Top-ranking reply

Nov 20, 2019 9:32 PM in response to Gizz1

Yes. Returns & Refunds - Shopping Help - Apple

"Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple: 

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it."



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Order return question

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