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janice6250 Author

Level 1

5 points

Sync and update

I'm getting error codes 4000 with iPad8, 54 with iPhoneXS sync, oxe8000084 with iPhoneXS sync on HP PC? Help??

iPhone XS

Posted on Nov 21, 2019 9:59 AM

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Top-ranking reply

Level 10

103,852 points

Posted on Nov 21, 2019 4:01 PM

Hello,

1) Verify that you have the latest version of iTunes

2) Check for firewall and anti-virus issues

3) See this:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Find an iTunes or the Finder error code - Apple Support

Good luck.

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1 reply

Top-ranking reply

Level 10

103,852 points

Nov 21, 2019 4:01 PM in response to janice6250

Hello,

1) Verify that you have the latest version of iTunes

2) Check for firewall and anti-virus issues

3) See this:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Find an iTunes or the Finder error code - Apple Support

Good luck.

Reply

Sync and update

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