MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

Mar 7, 2021 7:43 PM in response to TimUzzanti

There are 266 pages on this topic. My fan on my top of the line MBP (32G and upgraded GPU) runs fairly consistently even when doing basic tasks such as Spotify, browser, slack and a mail app. It's obvious that this is the reason why Apple has ditched Intel, but what of the people who own these computers? Is there no fix outside of buying a new M laptop?

Mar 26, 2021 1:40 PM in response to TimUzzanti

I have a MBP 16” from July 2020 with 64GB 4TB SSD and 5600 m and within 3 weeks had issues.

So far the problems are -


1 - Crashes and panics related to the PowerPlay failed to resume or initialise - Specific to AMD internal / External GPU

(This is when the machine comes out of sleep or on shutdown or under high load)


2 - Load fan noise and 98 > 99 degrees C for no apparent reason


3 - When all 4 ports are in use KERNEL_TASK renders mac unstable then freezes and crashes.


4 - Sudden battery drain for no apparent reason.


Several other issues that where inherent to catalina they big sur has mostly eliminated.


[Edited by Moderator]

Apr 19, 2021 10:24 PM in response to markr010001

The two 15s don’t have anywhere near as powerful a GPU as the 16.


I use my 16 regularly with an external display attached with no issues, it’s all a matter of what you are doing and with what external display.


I’ve also mentioned it’s trivial to get Windows laptops to do the exact same thing if not worse; I can get the fans to ramp up to full on an HP Spectre x360 laptop with no external display connected just by entering the Windows 10 Settings pane.

Apr 20, 2021 5:15 AM in response to Dogcow-Moof

The specification page claims that it can run up to two 6K displays simultaneously. Doing this (and also using displays with a lower resolution) produces so much heat, that the CPU may get throttled—besides the noise that some people are able to ignore but impairs others strongly.


Also I would think that when you advertise a product being capable of running two 6K displays, connecting two displays is not a sole objective, but a precondition. You don’t connect one or two displays just to look at them being connected, right?You want to work with them. So connecting an external display should not limit your ability to work with your laptop.

Apr 21, 2021 1:58 PM in response to markr010001

Hmmm... it runs hotter because it's more powerful and the MacBook Pro is thinner than the mid 2015 one!

But do you hear the fans? that's the only concern.

with a eGPU , I don't hear the fans at all except when doing video encoding.

Right now I'm working on a very demanding project on Logic Pro, and my fans are consistently running around 2200 RPM, which's almost silent to me.



May 18, 2021 5:14 AM in response to GrrrInu

My Posts often got deleted from Apple because of what I am writing...

hope this stays long enough before the Mod is taking it away...


APPLE KNOWS THAT PROBLEM AND THEY CAN NOT FIX IT !!


they keep it "low" and don't talk about because of Bad Press and lawsuits

that's the reason why they keep it confidential and say there is no issue.


just believe me when I say, I know that.


I hope for the new 16" MBP, I have since weeks the MacBook Air and it runs super powerful - don't even noticed a fan


bought 2 x 16" MBP in the last 16 Month for 15k € and they're unusable for location work - even without a 2nd screen when you run Logic its so ****** loud. The specs, speed and power is a dream but not for a laptop.

And I am not the only one with that "problem". Everyone around me has that problem.









May 18, 2021 5:58 AM in response to Dogcow-Moof

Dogcow-Moof wrote:

The CPU and GPU draw generate a set amount of heat, and the fan works to cool down the interior for the amount of heat generated.

Yes but the issue is that they should not generate such an amount of heat only to display something on a external display... Even the integrated GPU could handle could handle it, if only hasn't set a rule "external display = dGPU".


Please remove your blinders ;)

May 18, 2021 6:10 AM in response to Dogcow-Moof

And why does the issue disappear has soon as I use it in clamsheel mode?


The dGPU not longer has issue with the refresh rate?

Some people has already tried to use SwitchResX to slighly reduce this rate, it works in clamsheel mode but not as soon as you use again the laptop internal display.


Why a laptop so expensive cannot deal with something that so much cheaper windows laptops handle perfectly?

It is like telling to an overpriced Audi's driver that he cannot cruise on the highway at the same speed than the guy with a cheap car without overheating its engine, when the other car can.


Explain an issue doesn't legitimate it to my eyes, not at this pricetag.

May 18, 2021 6:43 AM in response to Selzere

What has been relayed to you is what AMD has said on other forums regarding their GPUs:


It's still not a bug though.

Multiple displays with different resolutions, refresh rates, timings and or using different display adapters/connections requires more resources from the GPU, this can move the GPU up into the next memory clock state to compensate and avoid issues such as flickering or corruption.

If all displays are identical, using the same resolution, refresh rates, timings and using identical display adapters/connections then the GPU may be able to run two or more without moving up into the next clock state. It can vary from Bios to Bios and GPU to GPU, but the expected behaviour is increased clock speeds so this is not something we can change.

https://community.amd.com/thread/214891?commentID=2793350


You can feel free to accept it or not, but they're the ones who would need to make any changes and they feel it is working as designed.


Price points have nothing to do with it.


Note also the dGPU only drives external monitors and the onboard GPU drives the laptop screen, so clamshell mode shuts off the internal GPU, reducing the heat generated somewhat.


Those "much cheaper" Windows laptops don't have anywhere near as powerful a GPU.

May 18, 2021 7:20 AM in response to Selzere

I work with a office's tasks oriented 700€ laptop all week, he manage perfectly 2 external full HD screen without noise and is just a little bit warm.


The few times, I used my personal MBP 16 instead, for exactly the same use, it is much more warm and the fans start frequently.


As a consumer, I don't want to have to understand VRAM issues or something else, I just want to have a least the same experience with my overpriced MBP than the one I get with my simple plastic Lenovo laptop when I ask him the same things.


I thought I wasn't asking for the moon...

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MacBook 16-inch Fan Noise

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