MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 9:27 AM

All,


We are kind of wrapping up all our testing and working with the Apple Business Team to figure out how we move forward.


This thread is getting a little side tracked with monitors and so I wanted to point out that these issues discussed are completely unrelated to brand/model of monitors being used. That said, it IS related to having monitors connected and the internal GPU within the MacBook, along with the CPU and the overall heat that both generate.


In our final testings, we did clean installs with 10.15.2 and primarily tested an eGPU using a Razor Core and a Radeon RX Vega 64 so we could eliminate the internal GPU in the MBP.


It became really clear the combined heat from the internal Radeon Pro 5500m GPU and the i9-9880G CPU is too much for the current thermal management system, especially when using all USB-C ports. (I.e., for power, USB-C hub, USB-C to Display Port video cables).  From all the testing and heat generated by the unit, it looks like our Radeon Pro 5500m GPU is fried because we are seeing artifacts on text (laptop display and external monitors) but not when we use the eGPU.


Just so you understand our configuration with the eGPU:  We have one USB-C Hub connected to the MBP and one USB-C cable connected to the eGPU.  The one USB-C cable to the eGPU is powering the MBP but also the eGPU has the two Display Port cable to the monitors.  Now the MBP has two free USB-C ports.  This was producing about 38 degrees less heat in Airflow on the MBP.


When the eGPU is connected, we can push the MBP to about 60% CPU for sustained periods before hearing the fans at about 4500 RPM. But as many of us have noticed, when we don’t have an eGPU, we’re seeing this at 5% to 10% CPU.


We have installed Parallels and ran Windows 10 on three monitors on separate space and have done Geekbench tests and a variety of stress tests with the eGPU and its operating normally.  


Bottom line, the combination of using the GPU and CPU is pushing the MBP into heat conditions causing the FAN issues and in our case, possibly damage to the GPU.  


Apple had a similar issue with the 2018 MacBook Pro and people were starting to stick their machines inside a Freezer to see if they could avoid the CPU’s from stepping down prematurely.


Hopefully Apple can find a solution because these new 16 inch MBP could be incredible.


Please start a support case with Apple so we can get this resolved sooner than later and it will also protect you a bit more if you need to return your units beyond the return policy. Moving forward, its all on Apple!


Tim

4,224 replies

Sep 6, 2020 10:20 AM in response to TimUzzanti

Hey everyone!


I'm deciding between MBPro 16 i7 base model with an upgrade of the memory to 1TB, versus getting the higher end i9 model for the 16" MBPro which comes with 1TB already.


I will mainly be using the computer for heavy chrome usage with many tabs, microsoft office, and adobe pdfs. Not using it for gaming, video editing or photo editing or anything like that. I definitely want the larger screen size that the 16" offers.


My question is that does the i9 run hotter than the i7 model? Since I'm not running super heavy stuff, I don't think I really need the full 8 core and power of the i9, but I don't want it to run hot on light tasks. But if it doesn't run hotter idle and still offers more power, I'm not opposed to it.


Is there any instance where getting an i7 16" would be better than i9 16"? I wonder if the i9 will make things faster if at all since it has more cores? I just want a fast laptop since I have the budget for it, but is there a thing where too fast (i9) can be slow if not using it for heavy workloads?

Sep 6, 2020 10:41 AM in response to itunestux

Exactly. It takes up 18-20w all the time. But my question is whether the problem is only the noise it produces? Or the problem is that it might reduce the life span of your MacBook operating the graphics card at such power for 8 hours a day?

Are only the external factors like the noise and the wattage are the concern? So will the machine get effected in any way due to these things is my question.

Sep 9, 2020 7:31 AM in response to brycesteiner

Well man… happy for you. But I really do not get your point.


It's not me but thousands of people complaining about this problem. Buying another piece of hardware is not the solution after spending almost $4k for a laptop. It's simply crazy that a computer of that level can not be simply connected to an external monitor.


In this moment, only for writing this comment, with no other app open, the computer battery is drained from 100% to 70%… with the charger connected!?!


Perhaps many love this machine but that not a good reason at all for Apple ignoring thousands of people with a serious issue on a new $4k machine.


I need a stable machine to work and even if I use Apple since more than 10 years, I will need to buy a Lenovo (for less money).

Not happy at all with this solution, but at least I know it will work.


[Edited by Moderator]

Sep 11, 2020 8:14 AM in response to iTech23

I'm not sure why people think that companies should release driver updates monthly or on some schedule - really they are only needed if there is a bug that needs to be fixed.


I realize that many believe this issue to be a bug on AMD's part, but AMD has also stated in other forums that they aren't willing to reduce VRAM speed as it could result in flicker. You can accept that or not, but ultimately it's their GPU and they know what kind of experience they want to provide.


If they feel they got the driver right, there is no need for them to release an update.


Power usage isn't as simple a calculation as "look how much more power this version of the OS uses" as you would need to take into account what background tasks, if any are also being used and whether tweaks have been done to improve performance for certain functions at the cost of higher power usage.

Sep 11, 2020 5:38 PM in response to dcristof

dcristof wrote:

At this point, I can only hope for Apple to find a fix, or someone to put enough pressure on Apple to pay us or replace our machines with something that isn't defective.


A product is not defective because it doesn't operate in a manner you don't like.


Apple could disable software control altogether and just have the fans fire up at high speed from boot, and that wouldn't make the MBP 16 defective in any way.


If you want to warn people it runs hot, or fires up the fans in a way you find unacceptable, that's fine, but it's not a defect per se.

Sep 11, 2020 6:10 PM in response to dcristof

This computer is the "Muscle-car" of notebook computers, with more compute power and more graphics power in one small package than ever seen before in a MacBook Pro. In every configuration, it can drive its own 3072 by 1920 display and up to TWO Apple 6K displays at 60 Hz.


When you push it hard, it does what you ask it to do, but it may not stay silent while doing so. That is not as convenient as you might like, but that is NOT defective.

Sep 12, 2020 7:59 AM in response to LucaPipolo

Thanks Lucapipolo,


I pray there may be a recall on the 16” but if not .the 15.6” might be a great alternative to the 16” nightmare it’s so bad I’ll take the downgrade and sell the 16” for a loss .


I want to be able to enjoy having an open display on the mbp while connected to an external without the ridiculous jet engine noise and heat !


thanks again!


thank you Lucapipolo!



Sep 12, 2020 8:39 AM in response to RICHD101

Could anyone help answer this?

Would an i9 model be faster/less hotter than the i7 for the 16" given my use? I will be using for heavy google chrome (20-30 tabs at once), word, powerpoint, PDF reader, and some video playing all at once. I am not sure if I should go for the i9, or if the slightly higher clock speed for i7 would be good? I know both will get hot, but I want to know which one will get hot but still be fast.


It's only a $200 difference in my case to get i9 vs i7, since I will be upgrading the memory on base i7 to 1TB either way. Please help.

Sep 12, 2020 10:13 AM in response to Rajp98

Rajp98 wrote:

Could anyone help answer this?
Would an i9 model be faster/less hotter than the i7 for the 16" given my use? I will be using for heavy google chrome (20-30 tabs at once), word, powerpoint, PDF reader, and some video playing all at once. I am not sure if I should go for the i9, or if the slightly higher clock speed for i7 would be good? I know both will get hot, but I want to know which one will get hot but still be fast.

It's only a $200 difference in my case to get i9 vs i7, since I will be upgrading the memory on base i7 to 1TB either way. Please help.


Probably not much difference between the i7 and i9 (I have an i9 and wish I would've just saved the $$$ and gotten an i7). These 16" MBPs get throttled like crazy due to the heat in heavy use

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MacBook 16-inch Fan Noise

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