You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook 16-inch Fan Noise

We are testing two new 16-inch MacBook's before doing a rollout across our organization. Under low loads (25% cpu utilization), fan noise will get annoyingly loud. We're not doing any GPU related and more routine work such as: using web applications, debugging web pages, Microsoft Teams conferencing (audio/video) with a handful of people, Photos downloading from iCloud, Mac Mail downloading a new mailbox from Exchange.


We DID NOT notice this on our 2015 MacBooks and this might prevent us from continuing the 16-inch MacBook rollout in our organization.


Interested to hear others experiences.


Tim

MacBook Pro 16", macOS 10.15

Posted on Nov 21, 2019 11:34 AM

Reply
4,224 replies

Feb 1, 2020 7:25 PM in response to TimUzzanti

I have the same issue with Apple Thunderbolt Display (non 4K). From various observations and info I came to thought that this might be somehow related to Thunderbolt ports or some controllers, which are dedicated to connecting external devices. I have the Satechi hub, which itself gets super hot when connecting just extrenal HD or music gear. MAYBE - the issue with monitor will improve if connecting the monitor through the Dock or a HUB that has it's own power supply? Can anyone try this (I do not have such hub). I remember reading someone is this thread stating that with CalDigit dock there problem is not noticeable.



Feb 1, 2020 8:39 PM in response to iTech23

Just a couple points:


1) The GPU’s load is being reported by a third-party utility which may or may not be reading the specs the chip provides correctly.


2) The AMD Radeon Pro 5500M has a published TDP (maximum power consumption) of 85 watts (65 watts for the 5300M), making a draw of 15 watts minimal for it.


FWIW the GPU in the previous generation MBP 15 had a TDP or 100 watts, so the new GPUs are indeed more efficient, but Apple was much more aggressive about throttling the CPU for thermal reasons with the MBP 15.


Feb 1, 2020 10:06 PM in response to Dogcow-Moof

And you keep avoiding my question, I don't have a problem if the GPU is drawing 20 watts if it's working properly, but my question is (again), it's ok to have such a powerful computer like you mentioned with such a powerful GPU and to use 100% processor power just by watching a video on a website? (Oh and my monitor is not 4K, in fact I just checked and the Retina display has a better resolution than my external monitor) and a bonus question for you, do you think it's ok for a Pro machine to get that hot (including the power adaptor), and the fans to run from 3000 to 4500 RPM (60 to 80% speed capacity) just for browsing the web??

Feb 2, 2020 7:29 AM in response to iTech23


When people report that apples new XDR display runs at 5-8watt idle, then a 1440p monitor should not be running at 18watts.

Driving a 4k display takes NO effort for a gpu like this, and the XDR is in fact 6k, plus it uses 2x thunderbolt lanes to drive itself.


Regarding the guy mentioning powered docks making a difference nope, i have a caldigit dock and same behavior with or without it.


[Edited by Moderator]

Feb 2, 2020 7:27 AM in response to axlroden

axlroden wrote:

When people report that apples new XDR display runs at 5-8watt idle, then a 1440p monitor should not be running at 18watts.
Driving a 4k display takes NO effort for a gpu like this, and the XDR is in fact 6k, plus it uses 2x thunderbolt lanes to drive itself.


If you have proof of what it should or shouldn’t take using the same GPU running in another machine or the MBP under Windows, I’d like to see it and be proven wrong.


All I am saying is that for a GPU that maxes out at 50w or 85w, depending upon your source, 15-20w is a nit.

Feb 2, 2020 7:37 AM in response to TimUzzanti

We already had corporate fan noise issues with the earlier models and we all run 3rd party fan control software - if the 2016s are even worse, this would be a show stopper. Already looking into active cooling mats, but sounds like this won't be enough for th 2016s. Bummer. Maybe the next OS after Catalina will be more efficient again?

Feb 2, 2020 8:41 AM in response to fmorga

fmorga wrote:

This is a hardware issue, not a software issue.
Soneone already stated that running Windows inside the Mac has the same problem.
Looking for Apple to exchange the hardware.


Although there appear to be some users with samples that have Hardware issues, many of these complaints may be unintended consequences of REMOVING Throttling in these Macs, while allowing many different heat-generating activities to proceed unfettered, all at the same time.


The Trade Press has suggested that MAYBE throttling will be re-instated, with the User-option to unbind your machine (and endure the noise) as a user preference.


[Link Edited by Moderator]

Feb 2, 2020 8:22 AM in response to Grant Bennet-Alder

Grant Bennet-Alder


This does not suggest that throttling will be re-instated, this is actually saying there will be a mode that will do the opposite of that. I have 10.15.3 and do not see the option.


People here are not having issues regarding the need for throttling of the CPU as these problems are not occurring under any heavy CPU load. If a CPU is idling at around 95% then it should not need to be throttled yes?

Feb 2, 2020 8:42 AM in response to iTech23

I did answer your questions - it is perfectly reasonable for the machine to be running exactly as it is.


You don’t think so and I get that but you are also making wild assumptions as you have no other experience with this processor and this GPU in a computer with this form factor.


As I’ve said, prove me wrong by showing there are no heat issues with the same GPU used elsewhere.

Feb 2, 2020 9:37 AM in response to Dogcow-Moof

I have a lot of experience with mbp, for 12 years about 60h/week,always with external display, I don't remember having these kind of temperatures ever,this is my 5th mbp now, I am not an expert, but i am able to observe. If you think it's reasonable to have heat issues while almost idling, that's up to you.


It's a fact for me that computer works deferently than expected from experience and as advertised. I also haven't heard fans at all for first 10 days, I was thinking woe it's so quiet. Then i saw max cpu temp reached 100c, without fans giving a ****,and not doing much.

That's how I got alert about cpu temp in the first place. Computer is really nice otherways, but it fails in main reason what I buy and stayed with Mac - reliability.

Feb 2, 2020 9:56 AM in response to krisbal

Dude, you’re completely justified. Apple’s laptops have poor thermal designs. Or more specifically, they seem to be designed around the lowest end configurations. Steve jobs hated fan noise so much many of his desktops were fanless. He would never have found this acceptable. And I can’t deal with the volume of mbp fan noise either.


That’s what proper engineering is all about: making an acceptable product. Don’t let anyone try to tell you otherwise. And Apple knows we’re upset because they touted the 5% increase in thermal tolerance as a key feature.

MacBook 16-inch Fan Noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.