macOS High Sierra file in appstore is damaged?

Trying to update from OS X Yosemite 10.10.5 to macOS High Sierra 10.13.6 on my MacBook Pro (late 2011) as this should be the latest version of OS available for my MacBook.

However when trying to download this version of High Sierra from AppStore i get a warning that says "this copy of the program install macOS High Sierra is damaged and can not be used to install macOS" ? What is happening??


MacBook Pro 15", OS X 10.10

Posted on Nov 21, 2019 2:30 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2019 2:38 PM

Delete the downloaded file from either your Downloads or Applications folders. and then try downloading and installing in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macOS High Sierra file in appstore is damaged?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.