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Level 1

0 points

So if the signal drop is caused by the hand physically blocking antennae...

Apple is trying to convince us that this issue "exists in all smartphones" and that its caused by the hand physically blocking the antennae. Heres their education on it:

http://www.apple.com/antenna/

However, if the case is the hand blocking the antennae, as they want us to believe, then how come the iPhone4's signal problems can be reproduced without even touching the phone?

There are many videos of the phones antennae being shorted with a house key, part of a paper clip, etc, with the users hand nowhere near the phone. In fact, the person could stand 100 yards away and zoom in and see the signal gone with just a staple covering the black line.

Basically what I'm saying is, just because the result is similar does not mean its the same issue.

They should have announced a hardware fix, along with the bumpers for now. A simple polymer coating of the antennae, to reduce conductivity, would have fixed the problem, not required new FCC approval, and cost probably 25 cents per phone to implement.

Message was edited by: kre62

iPhone4, iOS 4

Posted on Jul 16, 2010 12:30 PM

313 replies

musicvan

Level 1

140 points

Jul 16, 2010 1:13 PM in response to Allan Sampson

Allan Sampson wrote:

So no matter what anyone does to you, you will let it happen and not protest?

Nope. I'm not a lover, I'm a fighter, and will gladly go to jail to beat a person's brains in - or lack thereof that needs and deserves it.

This should be reported as against the terms and conditions, many posts have been pulled for less.

Message was edited by: musicvan

Message was edited by: musicvan

Texxmexx

Level 1

4 points

Jul 16, 2010 1:10 PM in response to kre62

I'm curious give us facts that the metal band is defective and where exactly. Don't post what you read from sites I want to hear your facts from your testing to where the defect hardware problem is.

Bottom line just return it. I don't think you know what a hardware defect is to begin with , and you're just posting what you read from the web. Every phone has the same problem why do you think every major manufacturer puts there attenna in different places.

Just return it one less headache for us.

Message was edited by: Texxmexx

Message was edited by: Texxmexx

w7ox

Level 4

2,407 points

Jul 16, 2010 1:16 PM in response to kre62

kre62 wrote:
So no matter what anyone does to you, you will let it happen and not protest? No matter what Apple does, its their way or the highway?

I agree with Apple when they are right; this time they are. Putting the antenna on the outside with no cover: Dumb! I think the same of the glass back.

Phil

Jul 16, 2010 1:20 PM in response to kre62

I'm with Allen; I mean really, give it up already. Apple is offering a full refund; TAKE IT BACK if you are unhappy with it. Go back to the 3GS or get a different phone.

51Cards

Level 1

0 points

Jul 16, 2010 1:22 PM in response to lobsterghost1

rbrylawski wrote:
Good Lord.......so if you put a metal piece inside (say a paper clip) the earphone piece on another phone, wouldn't it affect the antenna? So, now people are going to start complaining that they've inserted metal pieces into their iP4 phone and it made the signal drop????? You can't be serious, can you???

No it wouldn't because the antenna is not exposed. It proves that it's a contact issue with the antenna, not a shielding issue like Apple is trying to make it appear.

Jul 16, 2010 1:25 PM in response to kre62

Why doesnt Apple fiddle with the SIR threshold to the Apple phones in the newtork (which can be possible), to get good reception itself (bit hard in CDMA due to power control)and penetrating thru blockings and not craving for low signals , however I dunno the threshold levels but Apple can surely think in this direction too. Please correct me if I am wrong

Jul 16, 2010 1:30 PM in response to kre62

Sure it happens with all phones, but not to the degree that it happens with the iPhone 4.

In all the years and all the different phones I've had, I've never had this signal attenuation / antenna issue cause dropped calls / disrupt my connection.

The iPhone 4 is the first to do this for me.

AvgGuy

Level 1

35 points

Jul 16, 2010 1:36 PM in response to kre62

What good is offering a free case or bumper now to the folks that got our phones on Launch Day ? ? The case/bumper won't be available for a week or so, but that will after after our 30 day return date. Nice timing Steve to screw your customers again. The arrogance of this company is unmatched.

Jul 16, 2010 1:35 PM in response to Synomenon

I am not having a dropped call or data disruption problem.

If you are, the iPhone includes a one year warranty, or if you are in the U.S. you can return it for full payment credit or refund within 30 days of the purchase date.

Jul 16, 2010 1:43 PM in response to AvgGuy

AvgGuy wrote:
What good is offering a free case or bumper now to the folks that got our phones on Launch Day ? ? The case/bumper won't be available for a week or so, but that will after after our 30 day return date. Nice timing Steve to screw your customers again. The arrogance of this company is unmatched.

I am not sure I'm with you on this. I mean you can choose and return it within the 30 days, or sign up and get a free bumper (eventually yes) or a third party one, knowing it will address the problem. You have the choice.

I think the fact that they acknowledged the issue, gave options and took it head on is the opposite of arrogance. Seriously what else would you like to have seen them do (short of a total redesign?)

Jul 16, 2010 4:30 PM in response to Edmund Pirali

Only after all the negative press... If it weren't for all the complainers and press, they would have sat and just laughed at their customers.

<Edited by Host>

Jul 16, 2010 1:50 PM in response to Synomenon

Only after all the negative press... If it weren't for all the complainers and press, they would have sat on their @sses and just laughed at their customers.

Baloney. This is one clueless statement and if you truly believe this, why on earth do you have an iPhone?

AvgGuy

Level 1

35 points

Jul 16, 2010 1:57 PM in response to Edmund Pirali

Many alternatives have been suggested, but they don't think its a problem, because their numbers only showed .55 percent called to complain. Many more waited hoping there would be a hardware fix for this, whether it be a coating, recall, or whatever.

Their return numbers are also low, note they didn't say what the Apple Returns were, only the AT&T returns. Here also, many waited anxiously on either the software fix, and the press conference hoping on a real hardware fix.

Instead we were mocked by that You Tube song, told we are still holding it wrong, and then thrown a Bumper which will be too late for those of us that trusted Apple and received our phones on Launch Day. The Bumper has also not solved the issue for everyone that has used it. So I would like to try it out before committing to keeping my phone, but its too late for that. I'm sure Mr. Jobs knew this and its just another way to screw over his customers. He's laughing at us all the way to the bank.

AvgGuy

Level 1

35 points

Jul 16, 2010 4:25 PM in response to Synomenon

This is so true. If it weren't for the complainers, nothing would have been done at all. Not that anything really was done. Here's your bone/oops bumper. sit, stay, stay, good dog.

<Edited by Host>

Jul 16, 2010 2:07 PM in response to AvgGuy

AvgGuy wrote:
Many alternatives have been suggested, but they don't think its a problem, because their numbers only showed .55 percent called to complain. Many more waited hoping there would be a hardware fix for this, whether it be a coating, recall, or whatever.

Their return numbers are also low, note they didn't say what the Apple Returns were, only the AT&T returns. Here also, many waited anxiously on either the software fix, and the press conference hoping on a real hardware fix.

Instead we were mocked by that You Tube song, told we are still holding it wrong, and then thrown a Bumper which will be too late for those of us that trusted Apple and received our phones on Launch Day. The Bumper has also not solved the issue for everyone that has used it. So I would like to try it out before committing to keeping my phone, but its too late for that. I'm sure Mr. Jobs knew this and its just another way to screw over his customers. He's laughing at us all the way to the bank.

Again I am not being argumentative, I am curious. If the solution is not good enough a lot of people will return the phone and he won't be laughing all the way to the bank. If you are curious about the solution I'd suggest try finding some clear insulating tape (like Kapton), cut and apply and live with it for the next few days and see how the reception is. If it works then the bumper will be same or better.

If not return the phone and take a wait and see approach. As I said elsewhere I was about to return it but I am changing my mind. Acknowledging the problem is part of the solution imo.

So if the signal drop is caused by the hand physically blocking antennae...