Icloud Email

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Icloud Email

Hi. I hope someone out there can help me. I am having issues with my icloud account regarding emails. I have become aware of the problem this week, where some e-mails are received and some are not arriving (checked Junk and they are not in there). Emails are sending ok. Can anyone shed some light on whats happening, as it's really annoying at the moment. I have tried sending an email to myself from my work email to my icloud account, and it has not arrived. Any one got any ideas please!

Many thanks.

Posted on Nov 22, 2019 1:17 PM

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Answer 1

tygb

Level 9

65,010 points

Nov 23, 2019 12:27 AM in response to westwalesguy86

See these articles https://support.apple.com/en-in/HT203528

https://support.apple.com/en-in/guide/icloud/mm6b1a5aee/icloud

Make sure you have not created rules for incoming mails https://support.apple.com/en-in/guide/icloud/mm6b1a3f8a/icloud

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Answer 2

Nov 28, 2019 6:12 AM in response to tygb

This looks to be more of a widespread issue, check the number of posts over the past 2 weeks...

I have a case open with the engineering team at apple.

Im frustrated at apples approach to these situations, for 1 it's been showing as fully available on the iCloud service status page all through the time they have been notified of issues.

The more that can get in touch with apple support and ask for senior advisor and then a engineering report to be sent PLEASE.

Cheers

Jay

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Answer 3

tygb

Level 9

65,010 points

Nov 28, 2019 7:25 AM in response to jsquires1990

This user to user forum , if you are in touch with apple support advisors have patience the issue will be resolved , everyone here is just a member and can't speak on behalf of them .

Note : if the Mac is corrupted , the best way is to erase the hard drive and reinstall os https://support.apple.com/en-in/HT204904

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