It won’t let me upgrade my iCloud storage

I’m trying to buy more iCloud storage on my iPhone XR. I go to settings > my name > iCloud > manage storage, but then when I tap upgrade it doesn’t do anything. I’m at 5 gigabytes and I’m looking to upgrade it to around to 25 gigabytes. Someone please help thanks..

iPhone XR, iOS 13

Posted on Nov 23, 2019 12:43 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2019 6:39 AM

Hello and welcome to Apple Support Communities, maximuskerr_!


I understand you're trying to upgrade your iCloud storage, but when you select to upgrade nothing further happens. I'd be happy to provide information to help you address this.


Try restarting your iPhone first: Restart your iPhone

Complete any necessary updates: Update your iPhone, iPad, or iPod touch


If you have any other devices available to you, try upgrading from another device: Buy more iCloud storage


Let us know the results.

Have a great day!

1 reply
Question marked as Top-ranking reply

Nov 26, 2019 6:39 AM in response to maximuskerr_

Hello and welcome to Apple Support Communities, maximuskerr_!


I understand you're trying to upgrade your iCloud storage, but when you select to upgrade nothing further happens. I'd be happy to provide information to help you address this.


Try restarting your iPhone first: Restart your iPhone

Complete any necessary updates: Update your iPhone, iPad, or iPod touch


If you have any other devices available to you, try upgrading from another device: Buy more iCloud storage


Let us know the results.

Have a great day!

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It won’t let me upgrade my iCloud storage

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