iphone freezes when airpods opened

my iphone freezes on a dark screen when i open my airpod case

iPhone 8

Posted on Nov 23, 2019 10:08 AM

Reply
1 reply

Nov 26, 2019 10:37 AM in response to mikeeau

Hello mikeeau,


Thank you for using Apple Support Communities! I understand that your iPhone freezes when you open the case of your AirPods. You've come to the right place for help.


I would like to start by having you reset your AirPods, then set them up again following the steps below:



If you still encounter the behavior after, could you tell us a bit more about what's happening? Does the iPhone become responsive again after a period of time? If not, what steps are you taking to use the AirPods and your iPhone?


Cheers!

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iphone freezes when airpods opened

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