You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple AirPods pro freezing iPhone XR when connected

My son just got the air pods pro for his birthday today. When we try to connect them to Bluetooth, once connected, it freezes his whole phone. If he puts them back in the case, his phone goes back to normal. Everything we’ve tried so far has not helped.

Posted on Mar 27, 2020 9:34 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 10:12 AM

Hello,

Restart the phone and see this:

Connect and use your AirPods and AirPods Pro

Good luck.

1 reply

Apple AirPods pro freezing iPhone XR when connected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.