Need a help and advice for my MacBook Pro

Guys I need your help regarding with my Macbook Pro which is working extremely slow when unplugged. Everything is working super smoothly when it is plugged but when I remove power source It is just stop working immediately. Kindly share your advices If you had the same experience and how was it got solved.

MacBook Pro 13", macOS 10.13

Posted on Nov 23, 2019 11:09 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2019 11:14 AM

Look at the condition of the battery, from the icon in the upper right menu bar

control click the battery icon to show Condition : Normal


Anything but normal needs to be serviced.

See if you qualify here:

https://support.apple.com/13inch-macbookpro-battery-replacement

https://support.apple.com/15-inch-macbook-pro-battery-recall



Otherwise you can try resetting the SMC https://support.apple.com/en-us/HT201295


2 replies
Question marked as Top-ranking reply

Nov 23, 2019 11:14 AM in response to SantaBo

Look at the condition of the battery, from the icon in the upper right menu bar

control click the battery icon to show Condition : Normal


Anything but normal needs to be serviced.

See if you qualify here:

https://support.apple.com/13inch-macbookpro-battery-replacement

https://support.apple.com/15-inch-macbook-pro-battery-recall



Otherwise you can try resetting the SMC https://support.apple.com/en-us/HT201295


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Need a help and advice for my MacBook Pro

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