Apple Intelligence is now available on iPhone, iPad, and Mac!
hi, ive never posted here before but i am really at a loss. ive spent two hours editing a movie and now three trying to export it. it crashes every single time i try and i don’t know what to do. i have cleared preferences and tried just about everything and i really do not want to lose this project. thanks.
i am running mojave 10.14.6 on a 2015 macbook air.
MacBook Air 13", macOS 10.14
Hi, cinsie,
Crashing can be caused by a number of things. Take a look at this thread for some diagnostic procedures that may help you solve it:
I assume that the
crashing is happening with all of your projects. If you have not tried opening
more than one project, try some others to rule out corruption that might be
confined to just one project.
If the crashing is
global, here are five procedures that you can try to address issue:
2.If still no luck, try booting up in Safe Mode (see Finder help menu for instructions) and as soon as
everything loads immediately shut down and restart in normal mode. Sometimes
that clears out conflicts that cause crashes.
3.If the problem persists, try opening iMovie in a new library by opening iMovie while holding
down the Option key and, in the box that appears, choose a different library or
create a new library. See if that works. If you create a new library populate
it with a project or two to test.
4.Try opening iMovie in a new user account, either one you create or by using the Guest account on your
Mac. See if iMovie works properly there.
5.All else failing, try redownloading iMovie from the online app store. To do that, move your current
iMovie app from the Applications folder to the trash, but do not empty the
trash. Then go to the app store, sign in, and navigate to your Purchases folder
and redownload iMovie. If for some reason you can't get a new download, move
your old iMovie app from the trash to the Applications folder.
-- Rich
Hi, cinsie,
Crashing can be caused by a number of things. Take a look at this thread for some diagnostic procedures that may help you solve it:
I assume that the
crashing is happening with all of your projects. If you have not tried opening
more than one project, try some others to rule out corruption that might be
confined to just one project.
If the crashing is
global, here are five procedures that you can try to address issue:
2.If still no luck, try booting up in Safe Mode (see Finder help menu for instructions) and as soon as
everything loads immediately shut down and restart in normal mode. Sometimes
that clears out conflicts that cause crashes.
3.If the problem persists, try opening iMovie in a new library by opening iMovie while holding
down the Option key and, in the box that appears, choose a different library or
create a new library. See if that works. If you create a new library populate
it with a project or two to test.
4.Try opening iMovie in a new user account, either one you create or by using the Guest account on your
Mac. See if iMovie works properly there.
5.All else failing, try redownloading iMovie from the online app store. To do that, move your current
iMovie app from the Applications folder to the trash, but do not empty the
trash. Then go to the app store, sign in, and navigate to your Purchases folder
and redownload iMovie. If for some reason you can't get a new download, move
your old iMovie app from the trash to the Applications folder.
-- Rich
imovie crashes when trying to export
