App does not support


im getting issue while opening the following apps as shown in circles:


iPhone 11, iOS 13

Posted on Nov 23, 2019 10:53 PM

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Question marked as Top-ranking reply

Posted on Nov 26, 2019 4:39 PM

Hi there, Baba27.


I see that you're unable to use GarageBand, Keynote or Apple Support applications on your iPhone. You're getting the message that you need to purchase them in order to install them, and I'm glad to help.


Sign in with your Apple ID -- You need to sign in with the same Apple ID you used to install the apps originally.


If you forgot your Apple ID -- If you've forgotten the Apple ID you used originally to install these applications, the steps in this article can help you remember.


If you forgot your Apple ID password -- And how to recall or reset the password.


Take care.

1 reply
Question marked as Top-ranking reply

Nov 26, 2019 4:39 PM in response to Baba27

Hi there, Baba27.


I see that you're unable to use GarageBand, Keynote or Apple Support applications on your iPhone. You're getting the message that you need to purchase them in order to install them, and I'm glad to help.


Sign in with your Apple ID -- You need to sign in with the same Apple ID you used to install the apps originally.


If you forgot your Apple ID -- If you've forgotten the Apple ID you used originally to install these applications, the steps in this article can help you remember.


If you forgot your Apple ID password -- And how to recall or reset the password.


Take care.

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App does not support

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