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Device microphone

People cannot hear me on a phone call when I call them or when they call me they cannot hear me

iPhone 11, iOS 13

Posted on Nov 24, 2019 3:43 AM

Top-ranking reply

Level 3

646 points

Posted on Nov 24, 2019 6:48 AM

Hello,

Make sure that..

Make sure there's nothing blocking your Microphones (if you wear a case for example)
Make sure the microphone holes are clear from dirt/dust/pocketlint

Start Troubleshooting:

Does this issue persist trying to record a Voice Memo? (microphone check)
Does this issue persist trying to shoot a video in the Camera App? (sound with the video playback)
Do you have decent cellular reception?
Have you tried restarting your device?

Kind regards,

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